Banknotes Blog

Small Business, Business Banking

Supply-Chain Solutions That Create Better Business

By: Dave Wyttenbach

In an Amazon world, where everyone is accustomed to unlimited selection and two-day delivery, the current supply chain crisis is officially affecting all aspects of life, from groceries to gift giving and from cars to kitchen remodels. What are your options for serving customers through this challenge when so many factors feel like they are outside your control?

If a prospect or client derives value from our conversation, that next meeting is probably assured. If not, there may not be a next time, or they will delegate us to a subordinate. Both are dead ends. Given that decision-influencer prospects & clients are time-starved and could easily fill their days twice over with meeting requests, why should they make time for us? The answer may be found in the "four pillars of value for time" upon which we need to intentionally draw: Insight, Perspective, Relevance, and Resilience.

When it comes to customer retention and acquisition, there are some less obvious, but particularly important, characteristics worth remembering. Here are three for your consideration.

Healthy relationships are vital to a business’s long-term success. Unfortunately, it is easy to take them for granted. Here are signs of decline to watch for.

Healthy relationships are vital to a business’s long-term success. Unfortunately, it is easy to take them for granted. Here are signs of decline to watch for.

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