Frequently Asked Questions
Personal Online Banking
Borrowers impacted by the coronavirus may have up to three payments deferred, which will extend the maturity date of the loan by three months. Late charges will not be assessed for these three payments, nor will payments be reported as late to the Credit Reporting Agencies. Please contact Customer Support at (608) 798-2400 to be connected with a Personal Banker to learn more.
Personal Mobile Banking
Borrowers impacted by the coronavirus may have up to three payments deferred, which will extend the maturity date of the loan by three months. Late charges will not be assessed for these three payments, nor will payments be reported as late to the Credit Reporting Agencies. Please contact Customer Support at (608) 798-2400 to be connected with a Personal Banker to learn more.
Card Manager
Borrowers impacted by the coronavirus may have up to three payments deferred, which will extend the maturity date of the loan by three months. Late charges will not be assessed for these three payments, nor will payments be reported as late to the Credit Reporting Agencies. Please contact Customer Support at (608) 798-2400 to be connected with a Personal Banker to learn more.
Zelle
Borrowers impacted by the coronavirus may have up to three payments deferred, which will extend the maturity date of the loan by three months. Late charges will not be assessed for these three payments, nor will payments be reported as late to the Credit Reporting Agencies. Please contact Customer Support at (608) 798-2400 to be connected with a Personal Banker to learn more.
Personal Finance Manager
Borrowers impacted by the coronavirus may have up to three payments deferred, which will extend the maturity date of the loan by three months. Late charges will not be assessed for these three payments, nor will payments be reported as late to the Credit Reporting Agencies. Please contact Customer Support at (608) 798-2400 to be connected with a Personal Banker to learn more.
Business Online Banking
Borrowers impacted by the coronavirus may have up to three payments deferred, which will extend the maturity date of the loan by three months. Late charges will not be assessed for these three payments, nor will payments be reported as late to the Credit Reporting Agencies. Please contact Customer Support at (608) 798-2400 to be connected with a Personal Banker to learn more.
Business Mobile Banking
Borrowers impacted by the coronavirus may have up to three payments deferred, which will extend the maturity date of the loan by three months. Late charges will not be assessed for these three payments, nor will payments be reported as late to the Credit Reporting Agencies. Please contact Customer Support at (608) 798-2400 to be connected with a Personal Banker to learn more.
Business Leasing
Borrowers impacted by the coronavirus may have up to three payments deferred, which will extend the maturity date of the loan by three months. Late charges will not be assessed for these three payments, nor will payments be reported as late to the Credit Reporting Agencies. Please contact Customer Support at (608) 798-2400 to be connected with a Personal Banker to learn more.
Business Online Bill Pay
Borrowers impacted by the coronavirus may have up to three payments deferred, which will extend the maturity date of the loan by three months. Late charges will not be assessed for these three payments, nor will payments be reported as late to the Credit Reporting Agencies. Please contact Customer Support at (608) 798-2400 to be connected with a Personal Banker to learn more.
Account Alerts
Borrowers impacted by the coronavirus may have up to three payments deferred, which will extend the maturity date of the loan by three months. Late charges will not be assessed for these three payments, nor will payments be reported as late to the Credit Reporting Agencies. Please contact Customer Support at (608) 798-2400 to be connected with a Personal Banker to learn more.
eDocuments
Borrowers impacted by the coronavirus may have up to three payments deferred, which will extend the maturity date of the loan by three months. Late charges will not be assessed for these three payments, nor will payments be reported as late to the Credit Reporting Agencies. Please contact Customer Support at (608) 798-2400 to be connected with a Personal Banker to learn more.
uChoose Rewards
Borrowers impacted by the coronavirus may have up to three payments deferred, which will extend the maturity date of the loan by three months. Late charges will not be assessed for these three payments, nor will payments be reported as late to the Credit Reporting Agencies. Please contact Customer Support at (608) 798-2400 to be connected with a Personal Banker to learn more.