Frequently Asked Questions

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Personal Online Banking

If the primary contact person does not have available or does not wish to complete the personal information sections for other guarantor(s) or co-borrower(s), they can invite those individuals to access the applications.

They will select within the application whether they can complete the information on the other person’s behalf, or if each individual will complete their own information.

If each individual needs to complete their own section, the primary contact will:

  • Click to add a guarantor (or co-borrower) (as many times as needed)
  • Enter each person’s name and email address when prompted
  • Click Save and Continue

This additional person (or people) will receive an email from sbcploans@sbcp.bank instructing them to click a link to set up their own account and join an in-progress application to complete their personal information.  (The primary contact person should notify any additional people separately, so they are aware that this email will be coming to them).

Anyone invited to an application this way will see the open application in their online application portal once their own account is created.

Personal Mobile Banking

If the primary contact person does not have available or does not wish to complete the personal information sections for other guarantor(s) or co-borrower(s), they can invite those individuals to access the applications.

They will select within the application whether they can complete the information on the other person’s behalf, or if each individual will complete their own information.

If each individual needs to complete their own section, the primary contact will:

  • Click to add a guarantor (or co-borrower) (as many times as needed)
  • Enter each person’s name and email address when prompted
  • Click Save and Continue

This additional person (or people) will receive an email from sbcploans@sbcp.bank instructing them to click a link to set up their own account and join an in-progress application to complete their personal information.  (The primary contact person should notify any additional people separately, so they are aware that this email will be coming to them).

Anyone invited to an application this way will see the open application in their online application portal once their own account is created.

Card Manager

If the primary contact person does not have available or does not wish to complete the personal information sections for other guarantor(s) or co-borrower(s), they can invite those individuals to access the applications.

They will select within the application whether they can complete the information on the other person’s behalf, or if each individual will complete their own information.

If each individual needs to complete their own section, the primary contact will:

  • Click to add a guarantor (or co-borrower) (as many times as needed)
  • Enter each person’s name and email address when prompted
  • Click Save and Continue

This additional person (or people) will receive an email from sbcploans@sbcp.bank instructing them to click a link to set up their own account and join an in-progress application to complete their personal information.  (The primary contact person should notify any additional people separately, so they are aware that this email will be coming to them).

Anyone invited to an application this way will see the open application in their online application portal once their own account is created.

Zelle

If the primary contact person does not have available or does not wish to complete the personal information sections for other guarantor(s) or co-borrower(s), they can invite those individuals to access the applications.

They will select within the application whether they can complete the information on the other person’s behalf, or if each individual will complete their own information.

If each individual needs to complete their own section, the primary contact will:

  • Click to add a guarantor (or co-borrower) (as many times as needed)
  • Enter each person’s name and email address when prompted
  • Click Save and Continue

This additional person (or people) will receive an email from sbcploans@sbcp.bank instructing them to click a link to set up their own account and join an in-progress application to complete their personal information.  (The primary contact person should notify any additional people separately, so they are aware that this email will be coming to them).

Anyone invited to an application this way will see the open application in their online application portal once their own account is created.

Personal Finance Manager

If the primary contact person does not have available or does not wish to complete the personal information sections for other guarantor(s) or co-borrower(s), they can invite those individuals to access the applications.

They will select within the application whether they can complete the information on the other person’s behalf, or if each individual will complete their own information.

If each individual needs to complete their own section, the primary contact will:

  • Click to add a guarantor (or co-borrower) (as many times as needed)
  • Enter each person’s name and email address when prompted
  • Click Save and Continue

This additional person (or people) will receive an email from sbcploans@sbcp.bank instructing them to click a link to set up their own account and join an in-progress application to complete their personal information.  (The primary contact person should notify any additional people separately, so they are aware that this email will be coming to them).

Anyone invited to an application this way will see the open application in their online application portal once their own account is created.


Business Online Banking

If the primary contact person does not have available or does not wish to complete the personal information sections for other guarantor(s) or co-borrower(s), they can invite those individuals to access the applications.

They will select within the application whether they can complete the information on the other person’s behalf, or if each individual will complete their own information.

If each individual needs to complete their own section, the primary contact will:

  • Click to add a guarantor (or co-borrower) (as many times as needed)
  • Enter each person’s name and email address when prompted
  • Click Save and Continue

This additional person (or people) will receive an email from sbcploans@sbcp.bank instructing them to click a link to set up their own account and join an in-progress application to complete their personal information.  (The primary contact person should notify any additional people separately, so they are aware that this email will be coming to them).

Anyone invited to an application this way will see the open application in their online application portal once their own account is created.


Business Mobile Banking

If the primary contact person does not have available or does not wish to complete the personal information sections for other guarantor(s) or co-borrower(s), they can invite those individuals to access the applications.

They will select within the application whether they can complete the information on the other person’s behalf, or if each individual will complete their own information.

If each individual needs to complete their own section, the primary contact will:

  • Click to add a guarantor (or co-borrower) (as many times as needed)
  • Enter each person’s name and email address when prompted
  • Click Save and Continue

This additional person (or people) will receive an email from sbcploans@sbcp.bank instructing them to click a link to set up their own account and join an in-progress application to complete their personal information.  (The primary contact person should notify any additional people separately, so they are aware that this email will be coming to them).

Anyone invited to an application this way will see the open application in their online application portal once their own account is created.


Business Leasing

If the primary contact person does not have available or does not wish to complete the personal information sections for other guarantor(s) or co-borrower(s), they can invite those individuals to access the applications.

They will select within the application whether they can complete the information on the other person’s behalf, or if each individual will complete their own information.

If each individual needs to complete their own section, the primary contact will:

  • Click to add a guarantor (or co-borrower) (as many times as needed)
  • Enter each person’s name and email address when prompted
  • Click Save and Continue

This additional person (or people) will receive an email from sbcploans@sbcp.bank instructing them to click a link to set up their own account and join an in-progress application to complete their personal information.  (The primary contact person should notify any additional people separately, so they are aware that this email will be coming to them).

Anyone invited to an application this way will see the open application in their online application portal once their own account is created.


Business Online Bill Pay

If the primary contact person does not have available or does not wish to complete the personal information sections for other guarantor(s) or co-borrower(s), they can invite those individuals to access the applications.

They will select within the application whether they can complete the information on the other person’s behalf, or if each individual will complete their own information.

If each individual needs to complete their own section, the primary contact will:

  • Click to add a guarantor (or co-borrower) (as many times as needed)
  • Enter each person’s name and email address when prompted
  • Click Save and Continue

This additional person (or people) will receive an email from sbcploans@sbcp.bank instructing them to click a link to set up their own account and join an in-progress application to complete their personal information.  (The primary contact person should notify any additional people separately, so they are aware that this email will be coming to them).

Anyone invited to an application this way will see the open application in their online application portal once their own account is created.


Account Alerts

If the primary contact person does not have available or does not wish to complete the personal information sections for other guarantor(s) or co-borrower(s), they can invite those individuals to access the applications.

They will select within the application whether they can complete the information on the other person’s behalf, or if each individual will complete their own information.

If each individual needs to complete their own section, the primary contact will:

  • Click to add a guarantor (or co-borrower) (as many times as needed)
  • Enter each person’s name and email address when prompted
  • Click Save and Continue

This additional person (or people) will receive an email from sbcploans@sbcp.bank instructing them to click a link to set up their own account and join an in-progress application to complete their personal information.  (The primary contact person should notify any additional people separately, so they are aware that this email will be coming to them).

Anyone invited to an application this way will see the open application in their online application portal once their own account is created.


eDocuments

If the primary contact person does not have available or does not wish to complete the personal information sections for other guarantor(s) or co-borrower(s), they can invite those individuals to access the applications.

They will select within the application whether they can complete the information on the other person’s behalf, or if each individual will complete their own information.

If each individual needs to complete their own section, the primary contact will:

  • Click to add a guarantor (or co-borrower) (as many times as needed)
  • Enter each person’s name and email address when prompted
  • Click Save and Continue

This additional person (or people) will receive an email from sbcploans@sbcp.bank instructing them to click a link to set up their own account and join an in-progress application to complete their personal information.  (The primary contact person should notify any additional people separately, so they are aware that this email will be coming to them).

Anyone invited to an application this way will see the open application in their online application portal once their own account is created.


uChoose Rewards

If the primary contact person does not have available or does not wish to complete the personal information sections for other guarantor(s) or co-borrower(s), they can invite those individuals to access the applications.

They will select within the application whether they can complete the information on the other person’s behalf, or if each individual will complete their own information.

If each individual needs to complete their own section, the primary contact will:

  • Click to add a guarantor (or co-borrower) (as many times as needed)
  • Enter each person’s name and email address when prompted
  • Click Save and Continue

This additional person (or people) will receive an email from sbcploans@sbcp.bank instructing them to click a link to set up their own account and join an in-progress application to complete their personal information.  (The primary contact person should notify any additional people separately, so they are aware that this email will be coming to them).

Anyone invited to an application this way will see the open application in their online application portal once their own account is created.