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If you have questions about the Paycheck Protection Program for businesses, please first visit the Business Resource Page

Customer Support:
(608) 798-2400 or (855) 256-7328

Monday - Friday: 8:00 AM - 5:30 PM CST 
Saturday: 9:00 AM - 12:00 PM CST 

Chat Hours: Monday - Friday: 8:00 AM - 5:00 PM CST 

Locations & Hours

Bank Holidays - Find out the dates our usual office hours will be affected 

Send a secure email

Frequently Called Numbers

To check loan balances and payments, please use online banking or check your mobile app if possible.

Online Banking Questions: (608) 798-2400 
Wire Operations: (608) 798-5265
Mortgage: (608) 497-4640
Wealth Management: (608) 826-3570

Visa Credit Card (Lost/stolen or general questions)
Monday - Friday: 8:00 AM - 5:30 PM CST: (608) 798-5214
After Business Hours: (855) 574-1510

Visa Debit Card (Lost/stolen or general questions)
Monday - Friday: 8:00 AM - 5:30 PM CST:  (608) 798-2400 
After Business Hours: (800) 472-3272

State Bank of Cross Plains Routing Number: 075904953

TELEBANK 24: (800) 315-4636

Access your personal financial information whenever or from wherever it's convenient for you.
Transfer funds between accounts and pay no transfer fee.
Check your current checking account, savings or loan balances.
Determine whether a check or deposit has been posted to your account.

Simply dial into the service from any touch-tone telephone and enter your 4-digit Personal Identification Number (PIN)*, then follow the step-by-step directions. It's that easy! 

* Your Personal Identification Number (PIN) is the last 4 digits of your Social Security Number. Please Note: calling and use of the system is considered express consent of the desire to use the TeleBank 24 system as an extension of normal account privileges, including transfers between accounts with the same co-owners. Regulation E applies to all such transfers authorized using the TeleBank 24 system.