Personal VISA Debit Cards

Secure in Your Wallet and on Your Phone

Our VISA Debit Card pairs perfectly with your SBCP checking account, making handling your money convenient and safe. State Bank of Cross Plains offers personal debit and credit card options with key fraud protection features, rewards perks, digital pay, and more.

Debit Card Features 

  • Secure. Your account is protected by your Personal Identification Number (PIN) and Europay, Mastercard, and VISA (EMV) card chip. 
  • Easy to Use. Your card is accepted anywhere you see the VISA or PULSE® logo, gives you the option of contactless payments, and can be used for purchases and ATM withdrawals. 
  • Connected. Funds are automatically withdrawn from your SBCP checking account, and transactions appear on your monthly statement, listing the merchant's name and location. 

 

Contactless Transactions

Contactless means you don’t have to insert your card into the point-of-sale (POS) terminal and wait. Every contactless transaction includes a unique code, helping to protect against fraud and keep your information safe. Here's how it works:

  • Look for the contactless symbol on the payment terminal
  • Tap your card to the front of the POS terminal
  • Wait for a beep or green light before removing your card 
  • Put your card away and follow any instructions on the screen 

Card Manager

 

Get control and convenience from an app on your phone, for the cards in your wallet. Card Manager is a central hub for managing your cards/how they are used, viewing your transactions, and staying informed.

 

Additional Account Benefits

Digital Banking

All accounts offer mobile and online banking options. This also includes features like mobile deposit, online bill pay and more.

Mobile Wallet

Make a purchase using your phone. Use the latest digital wallet payment methods like Visa Checkout, Apple Pay, Samsung Pay, and Google Pay.

FAQs

Verify in your App Store that you have the most current version of our app installed. If an update is needed, you will see "Update" in the App Store.

No, the card will be automatically updated within our SBCP Mobile Banking app.

Yes, multiple cards from our SBCP can be accessed from one Mobile Banking account.

Simply log in  to our SBCP Mobile Banking app and tap "Cards" to get started

No, only SBCP credit/debit cards are supported.

Our enhanced card control options allow you to:

· Lock/unlock your cards

· Limit transactions by location, merchant, transaction type or dollar amount

· Easily add cards to mobile wallets (Apple Pay® and/or Google Pay™)

· View subscriptions tied to a card and see where cards are stored online

· Stay informed with alerts

· View your spending via easy-to-read graphs

· Get in-depth transaction details

· Report lost or stolen cards

· Quickly identify and report fraudulent transactions

· Set up and manage travel plans

Call our Customer Support team at (608) 798-2400 or (855) 256-7328 for assistance. 

A mobile phone number is required to receive SMS text messaging. If you do not have or want to enter your mobile number, you will need to use the Phone Call option to receive your passcode.

Once logged in, go to "Profile" and update your contact numbers under "Phone." 

The call will come from (669) 241-2767. Customers will want to make sure to add this number to their contacts. 

For your protection, we've added a new method that may be used to authenticate your identity through a one-time password sent via SMS or voice (your choice).

The current balance displayed is the closing information from the previous business day. The available balance displayed includes pending transactions that have not yet posted to your statement. Available balances are immediately reduced by the authorized purchase amount.

You can send, request or receive money with Zelle.

  1. To get started, log into State Bank of Cross Plains online banking, navigate to Bill Pay and enroll. Once enrolled in Bill Pay, you can then select "Send Money with Zelle". Accept terms and conditions, enter your email address or U.S. mobile phone number, receive a one-time verification code, enter it, and you're ready to start sending and receiving with Zelle.
  2. To send money using Zelle, simply add a trusted recipient's email address or U.S. mobile phone number, enter the amount you'd like to send and an optional note, review, then hit "Send". In most cases, the money is available to your recipient in minutes.
  3. To request money using Zelle, choose "Request," select the individual(s) from whom you'd like to request money, enter the amount you'd like to request, include an optional note, review and hit "Request"3.
  4. To receive money, just share your enrolled email address or U.S. mobile phone number with a friend and ask them to send you money with Zelle.
Click Here to View Zelle Demo

Call our Customer Support team at (608) 798-2400 or (855) 256-7328 and let us know which accounts you'd like removed, an we'll get it taken care of for you.

*Note, if you still want to see those accounts in Online Banking, you can edit the Account Nickname and order in which they appear to separate them. See tips below.

1. Account Nickname and Reordering of Account Listing -

  • For personal Online Banking users, log in and go to the Accounts section on the home page
    • Select Edit Accounts
    • Type in the Account name you wish to appear
    • To reorder your Accounts, click on the Move ^ or Move v arrow
    • Save
  • For Mobile App users, the Account nickname needs to be changed in personal Online Banking
    • To reorder your Accounts, select Sort and then press and drag the accounts to reorder

2. To Remove (Hide) an Account from appearing on my Personal Online page -

  • Select Edit Accounts
  • Uncheck the 'Show on home'
  • Save

You can start using Card Controls by downloading our Online Mobile Banking App and connect your cards.

ATM transactions are categorized within Others merchant type.

Specific merchant types have been created within State Bank of Cross Plains Card Controls, and these merchant types can be used for controls or alerts via the Alert Preferences or Control Preferences screen.

Yes. The new card number must be registered. The replacement card can be added via Menu > Edit Cards > Add New Card. The old card cannot be removed but can be unmanaged via Edit Cards.

The region shows the approximate area where the card can be used; the area must be greater than 5 square miles. State Bank of Cross Plains Card Controls can typically map the transaction down to a ZIP code or city. If the city or ZIP code of the merchant overlaps with the selected region in the map, then the transaction can still go through. There are instances where a merchant location cannot be mapped down to a ZIP code or city, in which case Card Controls will default to a state-level match.

Yes. International transactions can be blocked using the Block International location control. Transactions will be limited to the United States.

Lost or Stolen Card? Traveling? Other questions? Notify us immediately by calling (608) 798-2400 or (855) 256-7328. We are available: 8am–5:30pm CST, Monday–Friday; 9am – 12pm CST, Saturday. Debit card after business hours: (855) 967-3965