Contact Us

Reach Out to Us Below

Fill in the form below, email or call us, and we’ll be in touch soon! Or reference our FAQs here.

Are you a current customer of the bank?*
Account(s) Interested In:

Customer Support

Call, chat or email Customer Support.

(608) 798-2400 or (855) 256-7328
Monday - Friday: 8:00 AM - 5:30 PM CST 
Saturday: 9:00 AM - 12:00 PM CST 

Chat Hours: Monday - Friday: 8:00 AM - 5:00 PM CST 

Frequently Called Numbers

Wire Operations: (608) 798-5265
Mortgage: (608) 497-4640
Wealth Management: (608) 826-3570
TELEBANK 24: (800) 315-4636

Lost or Stolen Card

Visa Credit Card - (608) 798-5214
Monday - Friday: 8:00 AM - 5:30 PM CST
After Business Hours: (855) 574-1510

Visa Debit Card - (608) 798-2400
Monday - Friday: 8:00 AM - 5:30 PM CST
After Business Hours: (800) 472-3272


(800) 315-4636

Access your personal financial information whenever or from wherever it's convenient for you. Transfer funds between accounts, check your current checking account, savings or loan balances, and determine whether a check or deposit has been posted to your account.

Simply dial into the service from any touch-tone telephone and enter your 4-digit Personal Identification Number (PIN)*, then follow the step-by-step directions. It's that easy! 

Contact A Team Member

Our diverse team of mortgage lenders, business bankers, commercial lending experts, wealth managers, trust officers, ag specialists, and other banking professionals is ready to help you achieve whatever goal you’ve set your sights on, no matter how big or small.

Contact a team member directly. Search by name, location, or department.

Location & Hours

State Bank of Cross Plains is closed in observance of the following holidays:

  • New Year's Day:  Friday, January 1, 2021
  • Martin Luther King Jr. Day: Monday, January 18, 2021
  • Memorial Day: Monday, May 31, 2021
  • Fourth of July Observance: Monday July 5, 2021
  • Labor Day: Monday, September 6, 2021
  • Veteran's Day: Thursday, November 11, 2021
  • Thanksgiving Day: Thursday, November 25, 2021
  • Christmas Eve: Friday, December 24, 2021 Offices are closed at Noon
  • Christmas Day: Saturday, December 25, 2021
  • New Year's Day:  Saturday, January 1, 2022


24/7 banking available through Online Banking, Telebank, Mobile App, and ATM access

* Your Personal Identification Number (PIN) is the last 4 digits of your Social Security Number. Please Note: calling and use of the system is considered express consent of the desire to use the TeleBank 24 system as an extension of normal account privileges, including transfers between accounts with the same co-owners. Regulation E applies to all such transfers authorized using the TeleBank 24 system.