Frequently Asked Questions

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  • What exactly is the range of the "My Location" controls? Will this control setting impact Internet transactions?

Personal Online Banking

The My Location controls and alerts will check to ensure the merchant location is within a five (5) mile radius of the device set as "primary" within CardValet. These controls impact "card present" transactions only, therefore Internet transactions are not impacted.

Personal Mobile Banking

The My Location controls and alerts will check to ensure the merchant location is within a five (5) mile radius of the device set as "primary" within CardValet. These controls impact "card present" transactions only, therefore Internet transactions are not impacted.

Card Manager

The My Location controls and alerts will check to ensure the merchant location is within a five (5) mile radius of the device set as "primary" within CardValet. These controls impact "card present" transactions only, therefore Internet transactions are not impacted.

Zelle

The My Location controls and alerts will check to ensure the merchant location is within a five (5) mile radius of the device set as "primary" within CardValet. These controls impact "card present" transactions only, therefore Internet transactions are not impacted.

Personal Finance Manager

The My Location controls and alerts will check to ensure the merchant location is within a five (5) mile radius of the device set as "primary" within CardValet. These controls impact "card present" transactions only, therefore Internet transactions are not impacted.


Business Online Banking

The My Location controls and alerts will check to ensure the merchant location is within a five (5) mile radius of the device set as "primary" within CardValet. These controls impact "card present" transactions only, therefore Internet transactions are not impacted.


Business Mobile Banking

The My Location controls and alerts will check to ensure the merchant location is within a five (5) mile radius of the device set as "primary" within CardValet. These controls impact "card present" transactions only, therefore Internet transactions are not impacted.


Business Leasing

The My Location controls and alerts will check to ensure the merchant location is within a five (5) mile radius of the device set as "primary" within CardValet. These controls impact "card present" transactions only, therefore Internet transactions are not impacted.


Business Online Bill Pay

The My Location controls and alerts will check to ensure the merchant location is within a five (5) mile radius of the device set as "primary" within CardValet. These controls impact "card present" transactions only, therefore Internet transactions are not impacted.


Account Alerts

The My Location controls and alerts will check to ensure the merchant location is within a five (5) mile radius of the device set as "primary" within CardValet. These controls impact "card present" transactions only, therefore Internet transactions are not impacted.


eDocuments

The My Location controls and alerts will check to ensure the merchant location is within a five (5) mile radius of the device set as "primary" within CardValet. These controls impact "card present" transactions only, therefore Internet transactions are not impacted.


uChoose Rewards

The My Location controls and alerts will check to ensure the merchant location is within a five (5) mile radius of the device set as "primary" within CardValet. These controls impact "card present" transactions only, therefore Internet transactions are not impacted.