Zelle®

It's a fast, safe and easy way to send money.

Start sending money with Zelle

Zelle is a convenient way to send money using your mobile banking app or online banking account. Whether it's saving you a trip to the ATM or taking out the guesswork of divvying up the lunch tab, Zelle is a fast, safe and easy way to send and request money. Funds are sent directly to the recipient's account in a matter of minutes1, and all you need is the recipient's email address or U.S. mobile phone number.

 

Get Started On Our Mobile App

Mobilize your money with Zelle. To get started, log into State Bank of Cross Plain's online banking, navigate to Bill Pay and enroll. Once enrolled in Bill Pay, you can then select "Send Money with Zelle" and...

  • Send money fast in just a few steps.
  • Settle up with roommates, friends and more, regardless of where they bank2
  • Easily divide the check for dinner coffee and more.

FAQs

Reference our frequently asked questions below. Still need help? Reach out to us online or chat us!

You can only cancel a payment if the person you sent money to hasn't yet enrolled with Zelle. To check whether the payment is still pending because the recipient hasn't yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select "Cancel This Payment."

If the person you sent money to has already enrolled with Zelle, the money is sent directly to their bank account and cannot be canceled. This is why it's important to only send money to people you trust, and always ensure you've used the correct email address or U.S. mobile number when sending money.

If you sent money to the wrong person, we recommend contacting the recipient and requesting the money back. If you aren't able to get your money back, please call customer services at (608) 798-2400 so we can help you.

Scheduled and recurring payments are features provided by State Bank of Cross Plains in our online banking and mobile banking app and are not features of Zelle. Please contact customer services with any questions concerning scheduling or recurring payments.

You can cancel a payment that is scheduled in advance if the money has not already been deducted from your account. 

App Store is a service mark of Apple Inc. Apple and the Apple logo are trademarks of Apple Inc, registered in the U.S. and other countries. Android, Google Play, and the Google Play logo are trademarks of Google Inc. Data charges may apply. Check with your mobile phone carrier for details. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

1 Transactions typically occur in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle.

2 Must have a bank account in the U.S. to use Zelle.

3 In order to send payment requests or split payment requests to a U.S. mobile number, the mobile number must already be enrolled with Zelle.